During the winter holiday travel period, American Airlines produced another great operational performance for its passengers, canceling the fewest flights among the major airlines while operating considerably more on-time flights than during the previous holiday period.
Despite weather in several regions of the country and a substantial amount of non-scheduled, non-air carrier activities that resulted in increased air traffic control delays, American was able to accomplish this outstanding performance.
“When customers purchase tickets on American, they place their trust in us to deliver a safe and reliable operation, and I’m proud to say that thanks to the hard work of our team members, we delivered on that commitment — despite holiday headwinds, including some challenging weather and increased air traffic control congestion,” said David Seymour, the chief operating officer of American Airlines. “We appreciate our federal partners — the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and U.S. Customs and Border Protection (CBP) — for their critical roles in making this holiday travel period a success.”
Highlights of American’s winter holiday operations (until January 1)
Since December 20, American has welcomed approximately 7.8 million passengers on more than 71,000 flights. The period ends on January 8.
To date, American has outperformed its key competitors in terms of completion factor, canceling the fewest flights. For the first six days of this travel period, American did not cancel a single mainline flight (for a total of nine days without a mainline cancellation), and just 16 mainline flights have been canceled this holiday season.
When compared to the holiday period of 2022, American’s on-time departure and arrival performance improved by roughly 15%.
American’s ongoing investments and attention on baggage handling across our network are paying off, with the main parameter that measures mishandled luggage improving 66% over the holiday season last year.